The person who'll actually pick up.

River Mountain Systems is founder-led. When you call (360) 644-4820, you talk to Justin β€” not a call center, not a queue, not a chatbot.

River Mountain Systems exists because most small businesses are stuck choosing between expensive, impersonal IT firms β€” and break-fix shops that show up after something breaks. That's not a real choice.

I'm Justin Oberg. I started River Mountain Systems in Vancouver, Washington to give small and mid-size businesses around Southwest Washington and the Portland metro area the kind of IT support that big companies take for granted, without the big-company price tag or the 90-minute hold queue.

The background

Before I started running IT for businesses, I came up through warehousing and logistics operations β€” picking, shipping, scanning, dispatching, and watching what happens when systems fail in the middle of a peak Friday. That experience shaped how I think about technology: the system doesn't matter if it doesn't work the way the floor works.

From there I moved into systems engineering β€” building, integrating, and maintaining the software that runs operations: WMS, TMS, ERP, EDI, networks, cloud infrastructure, security. Every company I worked at, I ended up being the person leadership called when something complicated broke or when a new system had to ship under a deadline.

River Mountain Systems is what happens when that role gets pointed at the small businesses around me β€” the ones running real operations on duct-taped IT, who can't afford to hire a full-time CTO but need somebody who can think like one.

What I actually do

Two anchor practices:

  • IT Operations β€” managed IT, cybersecurity, cloud, networks, backup. Recurring monthly support for businesses that want to stop firefighting.
  • Logistics & Event Systems β€” WMS, TMS, ERP, EDI, e-commerce integrations, plus event operations technology (credentialing, check-in, on-site networks). One-time projects for operators with specific challenges.

Beyond those two, I also do digital marketing tech (GA4, GTM, Google Ads), AI integration, and workflow automation when it makes sense. Those aren't on the homepage because I'd rather scope them on a call than oversell them on a billboard.

How I work

If we can't fix it well, we'll tell you who can. The world is full of IT people who'll take your money for a job they can't deliver. I'd rather lose the deal than be one of them.

The pricing on this site is the actual pricing. The phone number is my actual phone number. The promise to return calls within two hours is the actual promise β€” and if we ever stop being able to keep it, we'll change the website before we change the promise.

Why "River Mountain"

Because we're in the Pacific Northwest, and because both rivers and mountains are systems. Rivers carry things from where they are to where they need to be. Mountains hold up under pressure. Both metaphors are honest about what good IT is supposed to do.

Operating principles

πŸ“ž Pick up the phone

The fastest call back wins. Justin answers Mon–Fri 8a–6p PT, callback within 2 hours otherwise.

πŸ’° Flat rates, fixed scope

No hourly billing surprises. You know what something costs before we start.

πŸ”§ Refer when we should

HIPAA / SOC 2 / PCI audits go to specialists. We'd rather refer than oversell.

πŸ“œ Documentation is real work

Every client environment is fully documented. If you ever leave us, you leave with everything.

🚫 No long-term lock-in

Month-to-month with 30 days notice. We earn your business every month.

πŸ”οΈ Local, on-site, real time zone

Vancouver, WA. Same time zone, same language, can be onsite in 30 minutes.

Capabilities & certifications

Microsoft & Cloud

  • Microsoft 365 administration & migration
  • Azure infrastructure
  • Google Workspace administration
  • AWS infrastructure

Networking & Security

  • Firewall configuration (Sophos, SonicWall, pfSense, MikroTik)
  • Wi-Fi design & deployment (Ubiquiti, Meraki)
  • Endpoint protection & EDR
  • MFA, SSO, identity management

Logistics & Operations

  • WMS implementations (multiple platforms)
  • TMS & carrier integrations
  • ERP integration (NetSuite, SAP B1, Acumatica, QuickBooks)
  • EDI X12 (850, 856, 810, 852, 855)

Data & Analytics

  • GA4 implementation & migration
  • Google Tag Manager
  • Google Ads management
  • Looker Studio dashboards

Pacific Northwest based Β· Vancouver, WA

Want to work together?

The fastest way to find out if we're a fit: 30 minutes on the phone.

πŸ“ž Call (360) 644-4820 Send a Message