Local, founder-led IT support, cybersecurity, cloud, and logistics tech for businesses in Vancouver, WA and the greater Portland metro area. Flat-rate from $99/user/mo. No surprise invoices.
● Justin answers Mon–Fri 8a–6p PT
Sample Monitoring Dashboard
A representative view of the visibility our managed clients receive. Live data, automated remediation, and human follow-through — that's what proactive IT looks like.
Want this level of visibility into your own systems? Let's talk.
Pick your starting point
Pick the smallest commitment that gets you what you need. Upgrade later if it makes sense.
Tell us what's broken or what you want to build. We'll tell you straight whether we can help.
Book Call2-hour onsite or remote audit. Written report covering security gaps, backup risk, hardware lifecycle, and quick wins.
Buy Health Check10-user minimum. Everything: monitoring, helpdesk, patching, security, vendor coordination.
See PlansTwo anchor pillars. Real depth, not generalist breadth.
Managed IT support, cloud (M365, Google Workspace, Azure, AWS), cybersecurity, networks, backup, and disaster recovery — all under one flat-rate plan.
Explore IT Operations →WMS, TMS, ERP, EDI, ShipStation/Shopify integrations — plus event ops tech: credentialing, check-in, parking flow, on-site connectivity, radio dispatch.
Explore Logistics & Events →Also: data & analytics (GA4, GTM, Google Ads, Looker Studio), AI integration, automation (Zapier, Make, n8n), VoIP, and document management. Ask about these on your consult.
Industry-specific: Warehousing · 3PL Fulfillment · Events & Festivals
How we work
No mystery, no surprise invoices. Here's exactly how a new engagement runs.
Tell us what you're using, what's broken, and what you want it to look like in 12 months. We tell you straight whether we can help — and what it would cost.
Onsite or remote review of your stack: hardware, software, security posture, backups, vendors. You get a written report with prioritized findings — yours to keep regardless of what happens next.
If it's a project, you get a fixed price and timeline. If it's managed IT, you get per-user pricing with a clear list of what's included. No "we'll bill hourly and see."
We deploy monitoring, document your environment, train your team, and stay reachable. You get a dashboard like the one above and a real human who picks up the phone.
Resources
Discovery → stabilize → secure → roadmap. The exact playbook we run for new IT clients.
Read walkthrough →Why "WMS in 6 weeks" is a lie. Honest week-by-week breakdown of a real implementation.
Read walkthrough →12-question scorecard. Get an honest score and a personalized priority list of what to fix first.
Take the quiz →Recent posts: WMS guide · GA4 setup · EDI primer · Event tech checklist
Reviews
We're a new business actively building our review base. Reviews from clients will appear here as they come in. Want to be one of the first?
📞 Call (360) 644-4820Technology Partnerships & Certifications
Two minutes on the phone tells you whether we're a fit. Free, no pitch.
Answers to common questions from business owners exploring IT services.
Managed IT pricing typically ranges from $100 to $250 per user per month depending on the level of support, number of devices, and services included. We offer flat-rate plans so you can budget predictably without surprise invoices. Contact us for a custom quote based on your specific needs.
Break-fix means you call us when something breaks and pay per incident. Managed IT is a proactive model where we monitor, maintain, and secure your systems continuously for a fixed monthly fee — preventing most issues before they cause downtime. For most businesses, managed IT is more cost-effective and less disruptive.
Our average response time is under 15 minutes for critical issues. We provide 24/7 monitoring and tiered response times based on severity — critical outages get immediate attention, while routine requests are handled within a few hours.
Yes. We handle full cloud migrations including email, file storage, and collaboration tools. We plan the migration to minimize disruption, handle data transfer, configure security settings, and train your team on the new platform.
Absolutely. Over 40% of cyberattacks target small businesses, and the average cost of a data breach for a small company can exceed $100,000. We implement layered security including endpoint protection, email filtering, and employee awareness training to protect your business.
With our backup and disaster recovery service, your data is backed up automatically to secure offsite locations. If a failure or attack occurs, we can restore your systems quickly — often within hours rather than days.
Yes. Many of our clients have an internal IT contact and use us for specialized projects, overflow support, or after-hours coverage. We integrate seamlessly with your existing team rather than replacing them.
Most project work is fixed-scope and fixed-price. Microsoft 365 / Google Workspace migrations start at $3,000 plus per-seat fees. Network design and deployment starts at $5,000. WMS implementations typically start at $25,000. We give you a written fixed-price quote after a discovery call so there are no hourly billing surprises. See full pricing →
Yes — this is one of our anchor specialties. We implement and integrate WMS, TMS, and ERP platforms, build EDI workflows (X12 850/856/810), and connect e-commerce stores to fulfillment systems (ShipStation, ShipHero, Shopify, Amazon FBA). Our founder's background is in logistics and warehouse operations. Learn more →
Yes. We deploy event operations technology including credentialing, check-in and registration tech, parking and traffic flow systems, on-site WiFi and connectivity, and two-way radio dispatch coordination. Single-event packages start at $5,000 and require advance booking — typically 60+ days out for proper planning.
Yes — we offer GA4 implementation, Google Tag Manager setup, conversion tracking, and Google Ads management. These are typically scoped during your consult call rather than listed as productized SKUs because every business has different tracking needs. Ask on your discovery call.
Yes. We help businesses integrate AI tools into their actual operations — workflow automation, document processing, customer-facing assistants, and internal knowledge systems. AI projects are scoped after a discovery call because outcomes depend heavily on your data and existing workflows.
We're based in Vancouver, Washington and serve businesses throughout Clark County, Southwest Washington, and the greater Portland metro area — including Camas, Battle Ground, Ridgefield, Beaverton, Hillsboro, Tigard, Lake Oswego, and Portland proper. Most managed IT work is done remotely with onsite visits as needed.
Three ways to reach us. Pick whichever fits your style.
Justin answers Mon–Fri 8a–6p PT. If you get voicemail, you'll get a callback within 2 hours during business hours.