Founder-led IT support, cybersecurity, cloud, networking, and backup for small and mid-size businesses across Southwest Washington and the Portland metro area. Flat-rate pricing from $99/user/month. No long-term contract.
● Justin answers Mon–Fri 8a–6p PT
Who this is for
What's included
One flat per-user fee. No nickel-and-diming, no surprise invoices.
Real humans who pick up the phone. No tier-1 script readers, no offshore queues. Most issues resolved in a single session.
RMM agents on every workstation and server watch CPU, memory, disk, antivirus, and network health — and alert us before they alert you.
Windows, macOS, and third-party app updates tested and deployed on a tested schedule. The biggest single fix for SMB security.
Endpoint EDR, MFA on critical accounts, email filtering, DNS security, and ongoing security awareness training.
User provisioning, SharePoint/Drive cleanup, license optimization, security policies, and migrations when needed.
Switching, wireless, firewall configuration, VLANs, VPNs. Quarterly audits to catch drift before it bites.
Automated daily backups with offsite replication. Monthly restore tests so you know the backups actually work — most don't.
One number to call. We handle ISPs, SaaS vendors, hardware warranties, and printer support so your team doesn't sit on hold.
Every 90 days we sit down to review what's worked, what's broken, and what to plan for. IT spend tied to business outcomes.
Get a written quote in one business day. Tell us your team size and current setup — we'll send fixed-price options.
📞 (360) 644-4820The math
For a 15-person business, the math usually breaks even around month 4 — and managed IT wins from there on.
Why us
Justin Oberg picks up the phone. Your account isn't passed between offshore tier-1 reps who've never seen your environment.
We can be onsite within 30 minutes for anywhere in Clark County and the close-in Portland metro. Same time zone, no language barrier, no weekend escalation games.
Per-user monthly. No "we billed extra because the printer was a printer." Project work is fixed-scope, fixed-price.
Month-to-month with 30 days' notice. We earn your business every month. If you ever need to leave, we hand off documentation cleanly.
Justin came up through warehousing and logistics. We understand businesses where downtime stops the line — not just office IT.
We refer out HIPAA, SOC 2, and PCI audits. We won't sell you what we can't deliver well.
Onboarding
Most managed IT switches feel like a cliff. Ours feels like a relay handoff.
We document every device, account, vendor, and password. You finally have a real IT inventory.
RMM agents deployed, antivirus and patching baselines set, MFA rolled out, backups verified.
Email security tightened (DKIM, DMARC, advanced filters). Email phishing simulation. Vendor list audited.
90-day plan delivered. We know your environment, you know what's coming. No more IT mystery.
Helpdesk support, 24/7 endpoint monitoring, automated patching, antivirus and EDR, vendor coordination (ISP, SaaS), M365 or Google Workspace administration, and quarterly business reviews. Higher tiers add advanced cybersecurity, daily backups, and dedicated engineering time. See full breakdown →
Break-fix means you call when something breaks and pay per incident — typically $150–$200/hr. Managed IT is a flat monthly fee that covers monitoring, patching, helpdesk, and most issues. The math usually favors managed IT once you're past about 8 employees.
Critical issues (server down, ransomware, can't work): under 15 minutes during business hours. Standard requests: within 2 hours. Tier 3 plans include 24/7 critical response with after-hours pager.
Yes. Most issues are resolved remotely, but onsite visits are included for hardware deployment, office moves, and anything that genuinely requires hands-on work. We cover Vancouver, WA and the Portland metro within a 30-mile radius.
Yes — we co-manage with internal IT teams regularly. Common splits: we handle infrastructure, security, and after-hours; internal IT handles user-facing tickets and business systems.
That's fine. We do fixed-scope projects (cloud migrations, network deployments, security remediation, backup setup) standalone. See project starting prices →
Yes — see the cybersecurity remediation sprint on our pricing page (from $4,500). Or buy the IT Health Check ($497) for an audit-only engagement.
Free 30-min call. We'll tell you straight whether managed IT makes sense for your business.