Productized fixed-price offers, transparent project starting prices, and per-user managed IT plans. Pick what fits and we'll quote anything custom in writing within one business day.
Start small
The smallest possible commitment to find out if we can help.
Tell us what's broken or what you want to build. We'll tell you straight whether we can help and roughly what it would cost.
2-hour onsite or remote audit. You walk away with a written report covering security gaps, backup risk, hardware lifecycle, software licensing, and quick wins.
Full review of your wired and wireless network: speed tests, coverage map, security posture, equipment lifecycle, and a roadmap for what to fix first.
One-time projects
So you can self-qualify before booking a call. Final price is fixed-scope and quoted in writing.
Don't see what you need? Call (360) 644-4820 — we probably do it.
Recurring
10-user minimum. Everything included. Cancel any time with 30 days' notice.
Everything most SMBs need. Proactive monitoring, helpdesk, patching, vendor coordination.
Everything in Essentials plus advanced cybersecurity and faster response. The right tier for most businesses with sensitive data.
For businesses where downtime stops the line. 24/7 coverage, rapid response, and dedicated time for projects.
Add-ons available: server management ($75/server/mo), advanced backup ($25/endpoint/mo), compliance support (custom). Server-heavy environments may use device-based pricing instead — ask.
Honest exclusions
So you're not surprised. We'd rather lose the deal than oversell.
Most SMB users have 2–3 devices (laptop, phone, maybe a desktop). Per-user pricing keeps the math simple and means we don't penalize you for issuing a second monitor or upgrading a workstation. If you're server-heavy or device-light, ask about per-device pricing instead.
No long-term contract. Managed IT runs month-to-month with 30 days' notice to cancel. We'd rather earn your business every month than trap you. Project work is fixed-scope and one-time.
WMS implementations are typically 200+ hour engagements involving inventory data migration, scanner deployment, ERP/shipping integration, user training, and weeks of go-live support. Anyone offering you "WMS in a week for $5K" is either selling a starter kit or about to deliver something that won't survive contact with your warehouse.
Generally no — we prefer fixed-scope quotes because they remove the perverse incentive to take longer. For one-off tasks under 4 hours that don't fit a productized SKU, hourly is $175/hr with a 1-hour minimum.
For projects over $5,000, yes — typically 50% upfront, 50% on completion. Smaller productized SKUs are paid in full upfront. Managed IT bills monthly in advance.
Yes. Annual prepay on managed IT plans gets you 1 month free (effectively ~8% discount).
Free 30-min call. We'll tell you straight whether we're the right fit — and refer you to someone better if we're not.